Physical Therapy EHR & Billing Software
Kareo, your physical therapy success platform
Kareo provides physical therapists with an easy-to-use platform to manage your clinical, billing, patient collections, and marketing needs. Our goal is to help physical therapists provide better patient care, manage billing, and grow your practice. Choose a plan that’s tailored to meet your needs. From getting found online to getting paid, Kareo can help your physical therapy practice succeed.
Provide quality
patient care
Take better care of your patients with Kareo. Improve the quality of care you provide with our easy to use, cloud-based EHR/EMR.
Learn MoreGet paid more,
faster
Let Kareo take the complexity from your billing. We have the tools and reports physical therapists need to get paid faster the first time, with less effort.
Learn MoreShine online,
connect with patients
Use our practice marketing and patient engagement functions to attract new patients, manage your online presence and communicate with existing patients.
Learn MoreOne integrated platform three powerful solutions
Provide Quality Patient Care
Kareo Clinical lets you do the work that matters most, helping your physical therapist patients on their road to recovery. Use our cloud based mobile friendly EHR/EMR to manage scheduling, appointment reminders, registration, patient notes, superbills, secure messaging, patient payments, compliance and more.
Get Paid More, Faster
With Kareo Billing, there’s no better software to support the therapy billing process. Our web and mobile applications help you easily manage patient billing, reauthorizations, claims management, patient payments, secure messaging and compliance. Plus with our billing analytics and reporting tools you have the ability to efficiently monitor your practice performance.
Shine Online, Connect with Patients
Kareo Engage makes it easy for physical therapy patients to find you on search engines, on Yelp and more! Then use online scheduling, patient reminders, patient communications and patient surveys to reduce no-shows and improve your patient experience.
Let Us Handle Your Billing
At Kareo, we believe that physical therapists should focus on caring for patients and providing excellent service—not sweating over claims and patient statements. When you sign up for Kareo Managed Billing, you get more than just billing services expertise—you get a team of specialists dedicated to your success.
Budget Friendly Pricing
Kareo has budget-friendly pricing options for physical therapists. Low-volume options are also available and are eligible for discounted pricing if you submit fewer than 50 claims per month.
Choose the plan that’s right for you.
Are you a physician provider? Click here to learn more about Kareo Physician pricing.
Managed Billing
Physical therapists should focus on the wellness of their patients and providing excellent care—not sweating over claims and patient
statements.
Let Kareo billing experts ensure that your billing and claims are being taken care of properly.
Group discounts are available when you sign up multiple providers. Click the button below to contact a solution consultant.
If you run a large therapy practice or are looking to outsource your billing click the button below to contact a solution consultant.
Once you sign up with Kareo you will be assigned a Customer Success Coach dedicated to the success of your implementation. We understand the anxiety and stress that accompany transitions and change in the workplace. With the user friendliness of our applications and the personal assistance of a Customer Success Coach, your set up process can be completed in a matter of weeks if not days!
As part of your Kareo onboarding experience you will receive FREE Kareo training and Assisted Enrollments through our clearinghouse partners. Your dedicated Customer Success Coach will ensure your enrollment process is fast and hassle free.
While critical to the success of a practice, credentialing is a complex and time-consuming distraction from providing quality care to patients–but it doesn’t need to be. Our credentialing experts know all the payers, what they require, and what actions are needed to get successfully credentialed.
Physical Therapy Resources
Below you will be able to browse through a collection of resources that have been created by industry experts specifically for physical therapy practices like yours.
Compliance
Trust Kareo to help you navigate the complex regulatory landscape and ensure that your physical therapists is compliant and your customer data is secure.
FLR
In Kareo, therapists can easily track the patient's visit count to know when to report FLR data. Therapists can easily pick from a list of their favorite G-codes, severity modifiers, and therapy modifiers into Kareo Clinical's Superbill. Therapists can even copy forward G-codes and modifiers from previous visits to the current visit's Superbill.
As of July 1, 2013, CMS requires physical therapists (PTs), occupational therapists (OTs) and speech-language pathologists (SLPs) to complete functional limitation reporting (FLR) on all Medicare Part B patients. CMS automatically will deny claims lacking FLR data.
G-codes
G-codes are quality data codes that rehab therapy providers—including eligible physical therapists, occupational therapists, and speech-language pathologists—include on their Medicare claim forms to fulfill requirements for Physician Quality Reporting System (PQRS) and Functional Limitation Reporting (FLR).
FLR G-codes are always reported with corresponding severity modifiers. The modifier represents the functional impairment on a 7-point severity/complexity scale. For a full list of FLR G-codes and severity modifiers to use for your Physical Therapy demo, visit: https://www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNProducts/Downloads/G-Codes-Chart-908924.pdf
PQRS QDC G-codes are reported depending on the PQRS measure selected by the practice to report on. For a full list of PQRS QDC G-codes and modifiers to use for your Physical Therapy demo, visit: https://www.westongroupinc.com/westime/ops_docs/PQRS/13-Physical%20Therapy%20PQRS%20Paper%20Billing%20Log%20Addendum.pdf
In Kareo, therapists can easily pick from a list of their favorite G-codes, severity modifiers, and therapy modifiers into Kareo Clinical's Superbill. Therapists can even copy forward G-codes and modifiers from previous visits to the current visit's Superbill.
MACRA
MACRA is the Medicare Access and CHIP Reauthorization Act, which is legislation that replaced the Sustainable Growth Rate (SGR). It outlines a new program for physician reimbursement that replaces fee-for-service with value-based payments under the Quality Payment Program (QPP). For the 2017 and 2018 reporting years, PT/OT/SLP providers are not considered eligible clinicians under MACRA, but they may be added in 2019. View Kareo's MACRA resource center to lean more.
LEARN MORE: http://www.kareo.com/macra
Medicare
Medicare policy is ever-evolving. To ensure our members stay current with the constant stream of new rules, regulations, and initiatives—and to help keep them compliant—we constantly update our application to reflect Medicare changes and provide educational materials in digestible formats.
LEARN MORE: http://www.kareo.com/search/gss/MEDICARE
Modifier 59
Modifier 59 is used to identify procedures/services that are commonly bundled together but are appropriate to report separately under some circumstances. A health care provider may need to use modifier 59 to indicate that a procedure or service was distinct or independent from other services performed on the same day. This commonly means a different location, different anatomical site, and/or a different session.
Kareo's billing application runs a set of coding checks based on CMS Correct Coding Initiative (CCI) edits and warns users when trying to submit charges that are not separately payable except under certain circumstances. Users can decide whether adding Modifier 59 is applicable or not.
PQRS
Physician Quality Reporting System (PQRS) is a quality reporting program that encourages individual eligible professionals (EPs) and group practices to report information on the quality of care to Medicare. Example measures applicable to Physical Therapy and Occupational Therapy:
- Preventive Care and Screening: Body Mass Index (BMI) Screening and Follow-up Plan
- Functional Deficit: Change in Risk-Adjusted Functional Status for Patients with Knee Impairments
- Functional Deficit: Change in Risk-Adjusted Functional Status for Patients with Hip Impairments
Starting January 1, 2017, PQRS has been rolled into the Merit-Based Incentive Payment System (MIPS) track of MACRA's Quality Payment Program (QPP). For the 2017 and 2018 reporting years, PT/OT/SLP providers are not considered eligible clinicians under MACRA, but they may be added in 2019. View Kareo's MACRA resource center to learn more.
LEARN MORE: http://www.kareo.com/macra
Kareo's billing application runs a set of coding checks based on CMS Correct Coding Initiative (CCI) edits and warns users when trying to submit charges that are not separately payable except under certain circumstances. Users can decide whether adding Modifier 59 is applicable or not.
HIPAA
Patient privacy is serious business. Even one HIPAA slip-up could cost your practice thousands of dollars. That’s a lot of pressure. But with a secure, cloud-based EMR like Kareo, you can rest easy knowing your patient data is safe.
LEARN MORE: http://gopractice.kareo.com/article/hipaa-compliance-facts-vs-myths
ICD-10
As of October 1, 2015, virtually all healthcare professionals must use ICD-10 diagnosis codes in order to get paid. The switch from ICD-9 to ICD-10 represents one of the healthcare industry's biggest changes, but Kareo makes selecting and using ICD-10 codes easy with our optimized diagnosis code search and favorites.
LEARN MORE: http://www.kareo.com/icd-10
Therapy cap
Kareo retrieves the Therapy Amount Used per patient from the Eligibility Report returned from Medicare, which is displayed during scheduling and patient check-in.
The user can re-run the eligibility check to receive the latest Therapy Amount Used for the patient and manually apply the KX modifier to charges to justify exception to the therapy cap.
The limit on incurred expenses (therapy cap) is $1,940 for physical therapy (PT) and speech-language pathology services (SLP) combined and $1,940 for occupational therapy (OT) services.
If the therapist believe that continuing therapy with a patient is medically necessary—thus qualifying the patient for an exception to the cap—all the provider has to do is attach the KX Modifier (or Modifier KX) and clearly document reasons for continuing treatment.
When patients reach the $3700 Manual Medical Review threshold, they may be subject to a targeted review process.
Frequently Asked Questions
Why should I choose Kareo over another company?
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Kareo was recently ranked best in class PM and EHR for practices with 1-10 providers by KLAS. Built for independent practices and designed by doctors, Kareo’s plans include key features that are refreshingly simple to use. Plus, all plans include onboarding, training, and customer support.
How do I set up my practice with Kareo Patient Collect and process patient payments?
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Kareo has partnered with Stripe to provide a robust, secure, and seamless integrated experience for both practice and patient within the Kareo Platform. Activation of certain features of Kareo Patient Collect requires a services agreement subject to approval by Stripe at its sole discretion. Standard rates for patient payment credit card services apply per Kareo's Pricing Policy.
Does Kareo offer mobile applications?
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Yes! Kareo provides a practice-facing native iOS application at no additional cost. We also have a patient-facing mobile Kareo Kiosk application that runs on iOS or Android.
Are there specific system requirements to use your platform?
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The Kareo platform is a cloud-based platform and is available for those on Macs and PCs.
I see that you have different plans with different prices. How do those work and what do I need to know to choose the right plan?
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It is best that you get a free consultation with one of our Solution Consultants to identify your needs so you can choose the right plan for your practice.
Are prices per practice, per provider, or per user?
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Our subscription fees are priced at a provider level. You can add additional users to the account who support that provider. There are no additional per–practice or per-user fees.
How do I send out a referral or receive a referral?
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You can do this electronically right within Kareo. We have a secure direct messaging feature that allows you to send and receive referrals as well as receive consults back. We also allow you to eFax summary documents.
Does Kareo integrate with other leading software vendors?
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Please visit the Kareo Marketplace to view dozens of other partners that integrate with Kareo. We have partners that specialize in telehealth, collections, payment processing, mobile charge capture, marketing and more. Visit the Kareo MarketPlace to see all of our integrated partnerships.
What our customers are saying
"Kareo is user-friendly and easy for your clients to use too."
DR. Jared Hull"Kareo will help you do what you do best and that’s getting back to helping people."
Dan Young"Everything is so easy to access and so easy to see."
CHERYL DAYAwards & Accolades
How do you know that Kareo is way ahead of the competition?
We've won more awards, for one.
We're even ranked as Black Book's
#1 Integrated EHR, Practice Management
and Revenue Cycle Management
Software Vendor for 4 years in a row!